Overview
MCAPS-Core accelerates customer outcomes and business growth by uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission. Through deep technical expertise and differentiated execution, we help customers realize value from Microsoft technology and turn innovation into measurable business impact.
The Customer & Commercial Success (CCS) organization turns Microsoft’s commercial strategy into execution at scale. Within CCS, the Security Customer Success team helps customers strengthen their security posture and realize value from Microsoft Security solutions across identity, data, applications, infrastructure, and security operations.
As a Cloud Solution Architect Manager - Security, you will lead a team of Cloud Solution Architects who help customers achieve secure business outcomes from their Microsoft investments. You will coach the team to become trusted technical advisors, guide customer security transformation, remove blockers to adoption, and deliver against customer success and business priorities. At the M4 level,



you will manage a focused team and customer portfolio, translating strategy into disciplined execution through empowerment, accountability, modelling, coaching, and care. This role is Microsoft onsite only.

Responsibilities
People Leadership: Lead, coach, and develop a team of Security Cloud Solution Architects to deliver customer objectives and Microsoft business priorities. Build an inclusive, accountable team culture and support each team member’s growth.
Customer Success: Guide the team to become trusted advisors to customers and partners, using security expertise across Microsoft 365 and Azure to deliver agreed Customer Success Plan outcomes and improve customer satisfaction.
Security Transformation: Lead the team in helping customers advance Zero Trust, identity, threat protection, security operations, data security, cloud security, and related AI-enabled security scenarios.
Busine

📌 Cloud Solution Architect Manager (Pune)
🏢 Microsoft
📍 Pune