PracticeSuite – RCM Onboarding Manager
Location: Navi Mumbai, India
Work Arrangement: Full-Time | 100% Onsite
Shift: US Shift (5:00 PM – 2:00 AM IST)
Work Location & Shift Requirement
This position is 100% onsite at our Navi Mumbai office and requires working the US Shift (5:00 PM – 2:00 AM IST). The role involves daily collaboration with U.S.-based clients and internal teams to ensure successful onboarding and implementation of PracticeSuite's Revenue Cycle Management services.
About PracticeSuite
PracticeSuite is a leading healthcare technology company providing innovative Electronic Health Record (EHR), Practice Management (PM), Revenue Cycle Management (RCM), and patient engagement solutions to medical practices across the United States. As one of the industry's leading healthcare SaaS organizations, we are committed to transforming healthcare through technology, innovation, and exceptional customer service.
As we continue to expand our Revenue Cycle Management (RCM) services,
we are seeking an experienced RCM Onboarding Manager to lead the successful onboarding of new RCM clients. This individual will oversee onboarding projects, coordinate cross-functional teams, and ensure a seamless transition from sales to operations while delivering an exceptional customer experience.
Position Summary
The RCM Onboarding Manager is responsible for managing the end-to-end onboarding process for new Revenue Cycle Management clients. This role serves as the primary point of contact during implementation, ensuring project milestones are met, client expectations are managed, and operational readiness is achieved prior to go-live.
The ideal candidate has strong knowledge of medical billing and RCM workflows, excellent project management skills, and the ability to build trusted relationships with healthcare providers and internal stakeholders.
Key Responsibilities
Lead the onboarding and implementation of recent RCM clients from contract execution through operational go-liv