Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

10 Aug
|
The Muthoot Group
|
Bengaluru

10 Aug

The Muthoot Group

Bengaluru

This job is provided by apna.co Position : CUSTOMER CARE EXECUTIVE-INTERN

Position: Customer Care Internship Executive

Duration: 6 months

Location: [Branch Location nearest to your House within 5km to 10km Radius]

Salary: Up to ₹3,00,000 per annum (inclusive of salary and variables) once completed Internship Freshers only

taken Stipend based and hence promoted as CCE

Eligibility: Graduate Fresher’s (Passed out Last 5 years )

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer

Care Internship Executives. This internship offers on-the-job training, certified by the government,

providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of

Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities

 Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention

activities.





 Assist customers by responding to inquiries and providing information about products and services.

 Handle customer complaints, process orders, and provide solutions in a timely and professional manner.

 Participate in various customer service initiatives, improving customer satisfaction and loyalty.

 Learn and support the implementation of customer feedback mechanisms to enhance service quality.

 Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.

 Collaborate with team members to improve overall service efficiency and meet customer expectations.

 Gain exposure to financial products and services, assisting customers with their requirements.

 Develop solid communication and problem-solving skills through direct customer interaction.

Eligibility Criteria

 Graduation (any discipline) from a recognized university.

 Freshers who h

📌 Customer Care Executive (Bengaluru)
🏢 The Muthoot Group
📍 Bengaluru

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