MRI Software is seeking a Senior Manager of Managed Services (Property
Accounting) to join our team in Gurgaon This individual will be responsible for
overseeing the daily functions of the India region Managed Services team. The
Manager of Managed Services will report directly to the Senior Director of
Support in India, with dotted lines to Managed Services Practice Leaders in NA,
EMEA, and APAC.
Responsibilities:
* Local Managed Services oversight, leadership and people management of Managed
Services employees as part of the India Managed Services Global Delivery
Center and with planned expansion to support global Managed Services needs
that is built for scale;
* Engaging with various Business leaders locally and globally (NA, EMEA, and
APAC) to help build and support the Managed Services team in India, with a
focus on culture and community, people management, and delivery excellence.
* Drive global integration and standardization in India. Work with Managed
Services Department Service Offering Leadership to build a better global
infrastructure built for scale through adoption of policies, standard
operating procedures, and training/cross-training for India Managed Services
teams;
* Working with global and local leadership to ensure commonality of approach as
well as working with regional and global leadership for resource management
and development;
* Contribute vision and leadership consistent with the MRI’s Services strategic
plans and objectives to deliver technology initiatives in support of the
growth of the organization;
* Optimizing solutions to improve performance, productivity, or reduce costs
within or across the Services Departments; and
* Be the Managed Services representative for unique challenges and needs of the
Managed Services India team within the broader Managed Services leadership
structure.
Knowledge and Skills:
* 10+ years plus years’ experience within a Business Management or related
field and 5+ years’ experience managing a global team