Quality Assurance Manager (Mumbai)

Quality Assurance Manager (Mumbai)

10 Aug
|
Catering Collective
|
Mumbai

10 Aug

Catering Collective

Mumbai

? Location: Corporate Office (Regular travel to kitchens, venues, LifeCo sites & events)
? Department: Quality, Health, Safety & Environment
? Reporting To: Business Head / Head – Culinary & Operations

About the Role
We are looking for an experienced Head – Quality, Health, Safety & Workplace (QHSE) to lead food safety, quality, workplace safety and environmental compliance across Catering Collective's Banquets & Catering and LifeCo operations.
The role is responsible for setting clear standards, checking their implementation, closing gaps quickly and supporting operations to deliver safe, compliant and consistent food service.

Key Responsibilities:

QHSE Leadership:
Own QHSE standards, SOPs, audit formats and compliance controls for venue kitchens, central kitchens, outdoor catering events, warehouses and LifeCo sites.
Ensure compliance with FSSAI requirements, client standards and applicable health, fire, labour-safety and local authority requirements.
Implement HACCP-based controls for receiving, storage, preparation, cooking, cooling, reheating, holding, dispatch,



transport and service.
Monitor food temperatures, shelf life, labelling, traceability, FIFO/FEFO, allergen controls, vegetarian/non-vegetarian segregation, sanitation and personal hygiene.
Conduct planned and surprise audits, classify findings by risk, issue corrective actions and verify closure.
Investigate food complaints, suspected foodborne illness, accidents, near misses and serious deviations; complete root-cause analysis and preventive action.
Coordinate food, water and surface testing; review reports and ensure timely action on adverse results.
Maintain the compliance calendar, licences, certificates, food-handler medical fitness records, pest-control records and other statutory documentation.
Train chefs, kitchen teams, service teams, stewarding, warehouse staff, drivers, supervisors and outsourced manpower on practical QHSE requirements.
Prepare concise weekly and monthly reports covering

📌 Quality Assurance Manager (Mumbai)
🏢 Catering Collective
📍 Mumbai

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