Key Responsibilities - Handle inbound and outbound customer calls in Telugu, Kannada, Tamil, Hindi, or Malayalam along with valuable English communication.
- Resolve customer queries efficiently and professionally.
- Ensure excellent customer service and satisfaction in all interactions.
- Follow call scripts and standard operating procedures.
- Maintain call records and escalate complex issues as needed.
📌 Telugu/Kannada/Malayalam/Hindi/Tamil Voice process (Chennai)
🏢 CAPTALENT HR
📍 Chennai
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