We're Hiring: Telesales Executive (Full-Time)

Company:

Kanishka Software Private Limited

Location:

Ghatkopar, Mumbai (Work from Office)

Working Days:

Monday to Friday

Office Hours:

9:00 AM – 6:00 PM

About Kanishka Software

Kanishka Software Private Limited is an ISO 9001 & ISO 27001 Certified software development company delivering innovative technology solutions that help businesses streamline operations and accelerate growth. Our product portfolio includes Foodiisoft, EntryIQ, SmartStock, Qualus, Spacebee

, along with Custom Software Development, Mobile Applications, and Enterprise Solutions.

As we continue to expand, we are looking for a energetic and customer-focused Telesales Executive to join our growing Sales team.

Job Summary

We are seeking an enthusiastic and result-oriented Telesales Executive to manage inbound and outbound sales activities, qualify business opportunities, engage prospective customers, and schedule meetings for the Business Development team. The ideal candidate should possess excellent communication skills, a customer-first approach, and the ability to build meaningful relationships while consistently achieving sales targets.

Key Responsibilities

Manage inbound enquiries and proactively reach out to prospective customers through outbound calls, ensuring timely responses in accordance with defined service-level agreements (SLAs).

Qualify leads by understanding customer requirements, business challenges, budgets, and decision-making processes, and schedule meetings or product demonstrations for the Business Development team.

Build and nurture relationships with prospects through consistent follow-ups, effectively handle objections, and maintain engagement until opportunities are successfully converted or appropriately closed.

Maintain accurate customer records, update interactions, follow-up activities, and opportunity stages in the CRM system while ensuring complete data integrity.





Collaborate closely with the Sales and Pre-Sales teams to deliver a seamless customer experience and support the overall sales cycle.

Achieve daily, weekly, and monthly KPIs, including outbound call volumes, qualified leads, meeting generation, conversion rates, and CRM compliance.

Share customer feedback, market trends, and competitive insights with the management team to support continuous business improvement.

Candidate Requirements

Bachelor's degree in any discipline.

0 - 1 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation, Customer Support, or a similar client-facing role.

Freshers with excellent communication skills and a strong willingness to learn are encouraged to apply.

Excellent verbal communication skills in English and Hindi; proficiency in additional regional languages will be an added advantage.

Strong interpersonal, listening, negotiation, and persuasion skills with the ability to confidently engage and influence prospective customers.

Basic proficiency in CRM software and Microsoft Office applications.

Self-motivated, target-driven, organized, and capable of managing multiple priorities effectively.

Key Performance Indicators (KPIs)

Inbound Lead Response Time (SLA Compliance)

Outbound Call Productivity

Qualified Leads Generated

Meetings Scheduled for the Business Development Team

Follow-up Completion Rate

CRM Data Accuracy and Timely Updates

Lead-to-Meeting Conversion Rate

Achievement of Monthly Sales Targets

What We Offer

Competitive Salary

Attractive Performance-Based Incentives

Comprehensive Product and Sales Training

Career Growth and Learning Opportunities

Collaborative and Supportive Work Environment

Exposure to Enterprise Software, SaaS, and Digital Transformation Solutions

Preferred Skills

Customer-centric mindset with strong relationship-building abilities.

Excellent communication, presentation, and negotiation skills.

Positive attitude, adaptability, and eagerness to learn.

Strong organizational, time management, and multitasking abilities.

Results-oriented team player with the ability to work in a target-driven environment.

📌 Telesales Executive (Mumbai)
🏢 Kanishka Software Private
📍 Mumbai