Key Responsibilities • Manage end-to-end bookings for B2C and B2B customers • Handle inbound and outbound calls for sales and reservation enquiries • Generate revenue through effective sales conversations and deal closures • Achieve monthly sales and revenue targets • Maintain high-quality customer communication and follow-up processes • Adapt quickly to daily revenue and pricing updates • Coordinate with internal teams for smooth booking operations • Handle multiple leads, properties, enquiries, and calls efficiently • Maintain booking records, reports,
and Excel sheets accurately • Respond professionally to emails and customer queries • Ensure excellent customer service and relationship management • Support and guide team members whenever required Required Skills • Strong communication and sales skills • Excellent calling pitch and customer handling ability • Good follow-up and negotiation skills • Ability to close sales effectively • Basic computer knowledge and proficiency in MS Excel • Ability to multitask and manage pressure situations • Solid teamwork and coordination skills • Positive attitude with a target-oriented approach Preferred Candidate Profile • Experience in hospitality, reservations, or sales operations preferred • Ability to handle both B2B and B2C clients professionally • Self-motivated, disciplined, and revenue-focused individual