We are looking for a Telecaller / Academic Counsellor who can speak with parents and students, explain our courses clearly, and help convert leads into enrollments
This role is ideal for someone with strong communication skills, a persuasive approach, and prior experience in telecalling, counselling, admissions, or education sales.
Key Responsibilities
- Call parent and student leads generated through campaigns and enquiries
- Explain courses and programs in a clear and convincing manner
- Understand parent requirements and answer their questions
- Follow up with interested leads regularly
- Handle objections and support lead conversion
- Maintain lead updates in CRM / Google Sheets
- Coordinate with the team on lead status and admissions progress
Requirements
- Good communication skills in English and Hindi
- Kannada is an added advantage
- Experience in telecalling / academic counselling / inside sales / education sales preferred
- Comfortable speaking with parents over calls
- Target-oriented and disciplined with follow-ups
- Basic knowledge of Google Sheets / Excel / CRM tools
Work From Home Requirements
- Good internet connection
- Quiet calling workplace
- Ability to work independently and manage daily calling targets