Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level.
Responsibilities
Identify patients who are in need of funds as per criteria defined by the company.
Review fundraising appeals submitted by people as per Ketto’s criteria and content standards
Uphold Ketto’s transparency & accountability standards by reviewing customers’ information against Ketto’s security checks, working closely with the compliance team
Communicate tips and offers to Ketto’s customers at strategic points during their crowdfunding journey, to help them achieve their fundraising goals
Work closely with other sales teams and the customer support team to provide a seamless experience to the customers
Devise ideas to improve the product experience and the efficiency of internal processes
What You Bring To The Table
Bachelor’s degree or an equivalent diploma with 1-3 years of experience
Ability to thrive in a energetic start-up environment
Strong written and verbal communication skills
Empathy to understand the needs of the patient
Ability to multitask and work under pressure
Strategic Problem Solving - able to infer insights from data and come up with new strategies
Availability to work for 6 days a week (one rotational week-off)
Openness to handle queries during non-office hours, on occasion
Perks And Benefits
Attractive pay package on par with industry standards
Flexible and meritocratic work culture
Work setting aligned with diversity and inclusion parameters
Individual’s pr
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