About the Role:
We are looking for a energetic and business-driven Learning & Development leader to drive capability building across a large, diversified retail and FMCG ecosystem with a strong international presence. This role will focus on strengthening frontline and field capabilities, designing scalable learning frameworks, and driving impactful training programs across multiple geographies.

Key Responsibilities:
Lead the overall Learning & Development strategy aligned with business goals
Design and implement field and frontline training programs across retail/store operations
Build scalable learning journeys, academies, and capability frameworks
Drive learning design and content development (classroom, digital, blended formats)
Manage end-to-end program execution across multiple regions and countries
Partner with business and operations teams to improve store performance and productivity




Track and measure training effectiveness through KPIs and learning analytics
Lead and mentor the L&D; team while ensuring high-quality delivery

Ideal Candidate Profile:
12+ years of experience in Learning & Development / Training
Strong exposure to retail, FMCG, QSR, or hospitality environments
Proven expertise in field training and frontline capability building• Experience in learning design, instructional design, and program management
Ability to manage large-scale, multi-location training initiatives
Comfortable working in fast-paced, emerging market environments
Willingness to travel internationally regularly

Key Skills:
Learning Strategy & Capability Building
Field Training & Frontline Development
Instructional Design & Content Development
Program & Stakeholder Management
Performance Improvement & Analytics

📌 Head of Learning and Development (Mumbai)
🏢 Seintiv Talent Solutions
📍 Mumbai