Position: Critical Infrastructure Engineer
Location: Mumbai
Shift: 24x7

Experience: 3 to 12 years monitoring critical infrastructure systems, especially
power and HVAC, and team leading experience

An Ideal candidate would be the one with HVAC + Power + Data Center/Telecom
experience

Role Summary:

In a Data Center/ Telecom setting, monitor, maintain, and proactively manage
the health, performance, and uptime of all critical infrastructure systems —
including power supply and HVAC systems — in real time. Ensure uninterrupted
operations by identifying and addressing potential issues promptly, maintaining
optimal environmental conditions, and adhering to all operational standards and
compliance requirements.

Roles & Responsibilities:

✅ Power Systems Monitoring — Monitor UPS, generators, and electrical panels;
track load, efficiency, and anomalies.
✅ HVAC Monitoring — Ensure optimal temperature/humidity; monitor CRACs, air
handlers, and cooling units.
✅ Real-Time Alerts & Response — Set up alerts; respond immediately; perform
diagnostics and escalate issues.




✅ Data Logging & Reporting — Maintain logs; prepare daily/weekly/monthly
reports; document incidents.
✅ Troubleshooting — Diagnose root causes; coordinate with technicians/vendors
for timely resolution.
✅ Preventive Maintenance — Track schedules; set alerts to avoid downtime.
✅ Compliance — Ensure systems meet industry standards; support audits and
maintain documentation.

Technical & Functional skills:

* Strong troubleshooting, analytical, and documentation skills
* Calm under pressure in high-availability environments
* Excellent written and verbal communication skills in English

eClerx is a global leader in productized services, bringing together people,
technology and domain expertise to amplify business results. Our mission is to
set the benchmark for client service and success in our industry. Our vision is
to be the innovation partner of choice for technology, data analytics and
process management

📌 Process Manager (Mumbai)
🏢 eClerx
📍 Mumbai