Location: India, Remote| Full-time
Working Schedule: 9 pm - 5 am GMT Tuesday → Saturday.
Languages: English (fluent/native)
About WebPros
WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, and Sitejet.
Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture.
Your Role
Hi, I’m Will,
a Technical Support Manager at WebPros and your future manager. I lead a dedicated support team focused on WHMCS, one of our most widely used products for automating web hosting businesses. At WebPros, support isn’t just a function—it’s a cornerstone of customer success. We’re proud to deliver premier, world-class support that not only resolves issues, but also empowers our users through explicit communication and best practices. If you’re curious, customer-obsessed, and ready to tackle technical challenges while making a real impact, we’d love to meet you.
We’re hiring a new Application Support Engineer (Level 1) to join our growing remote team in India. This role is at the frontline of support—diagnosing issues, solving problems, and delivering a level of service that’s truly exceptional. You’ll work closely with our customers and internal teams to identify product-related issues, troubleshoot PHP scripts and MySQL databases, and share your i
📌 Application Support Engineer (India)
🏢 WebPros
📍 India