Own the end-to-end invoice lifecycle- raise invoices on time, track payment due dates, and follow up systematically with customers and internal teams
Maintain an AR aging tracker and escalate overdue accounts at the right thresholds (30 / 60 / 90 days)
Coordinate with Sales and Customer Success to resolve disputes, credit note requests, or PO mismatches that hold up payment
Reconcile incoming payments against invoices in the accounting system (Tally / Zoho Books / equivalent)
Identify patterns in delayed payments and flag systemic issues to the Finance Lead
Renewals & ARR Management
Own the renewals calendar- track every contract expiry date and initiate the renewal process at least 60- 90 days in advance
Coordinate renewal proposals, pricing updates, and paperwork with Sales, Legal, and the customer stakeholder
Track renewal status (closed / at-risk / churned) and maintain a live renewals pipeline dashboard
Flag at-risk accounts based on payment behavior, support ticket patterns,
or low engagement signals, and escalate to Customer Success
Ensure renewed contracts are accurately reflected in ARR reporting with correct start/end dates and ACV
Financial Reporting
Prepare monthly AR summary reports- outstanding balances, collection rates, and aging buckets- for leadership review
Maintain an ARR dashboard showing current, renewed, churned, and net ARR movement month-on-month
Support month-end close by ensuring all receivables are correctly posted and reconciled
How It Will Be Measured
MetricTarget BenchmarkDSO (Days Sales Outstanding)< 45 daysRenewal Rate> 90% gross ARR retainedCollection Efficiency> 95% invoices collected on timeChurn Flag AccuracyEarly flag 60 days before renewal
What We Are Looking For
Bachelor's degree in Commerce, Finance, Accounting, or a related field (B.Com / BBA Finance / MBA Finance)
0–2 years of experience in AR, collections, revenue operati