NFR-IT is a worldwide governance responsible for establishing and deploying a strong conduct and permanent control framework on all non-financial risks
Position Purpose
The candidate will be responsible for providing production application support.
The candidate should be self-motivated, proactive and a valuable team player.
The candidate should have basic knowledge of Java, Oracle/SQL and Unix.
Responsibilities
Direct Responsibilities
Exposure to basic Unix, SQL, Oracle and any programming language like Java is required.
Good knowledge of Incident, change and problem management and ITIL processes.
Good communication skills.
Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.
Good knowledge of monitoring tools like Autosys, Crontab, Univiewer etc.
Good knowledge of ticketing tools like JIRA, or ServiceNow.
To work through the backlog of tasks as appropriate.
To be aware of the business domain the application is being created for
To participate in out-of-hours / daytime support as required
Contributing Responsibilities
Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of applications and related platform is required.
Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.
Participate in Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives are met.
Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers
Technical & Behavioral Competencies
Language & Technologies – Java, Python
OS: Linux, Windows
Database: SQL, Oracle/Postgres
Tools: Bitbucket, Jenkins, Swagger
Specific Qualifications
Minimum 5 years of experience along with bachelor’s degree
Prior experience in
📌 Support Analyst (Mumbai)
🏢 BNP Paribas
📍 Mumbai
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