We are looking for a skilled and motivated Trading Application Support Analyst to provide front-line support for our in-house and vendor-based trading applications. You will work closely with traders and infrastructure teams to ensure high availability and performance of trading systems, investigate and resolve technical issues, and assist in implementing recent releases or enhancements.
Key Responsibilities:
Provide real-time support for trading desks and resolve application-related issues promptly.
Monitor application and system performance, latency, and connectivity, especially during market hours.
Investigate and troubleshoot trade breaks, order rejections, and latency issues.
Support the deployment of new releases, patches, and configuration changes.
Manage incident tracking, root cause analysis, and documentation of issues and resolutions.
Liaise with exchanges, brokers, and vendors for connectivity and operational issues.
Write and maintain operational runbooks, SOPs, and support documentation.
Participate in on-call rotations and weekend release support, as needed.
Collaborate with QA and Dev teams for UAT, regression, and production testing.
User infra level support for other departments.
Required
Profile required
2–5 years of experience in trading application or production support for institutional clients
Strong understanding of equity markets and order lifecycle.
Familiarity with FIX protocol (Log analysis, Message structure), market data feeds (Bloomberg) and OMS/EMS platforms.
Exposure to scripting languages such as Python or Perl is a plus.
Strong analytical and communication skills; ability to work under pressure in a fast-paced trading environment.
Certification in financial markets or capital markets (NISM).
Experience supporting algorithmic or high-frequency trading systems.
Knowledge of exchange APIs (e.g., NSE, BSE) and SOR logic.
Windows/Linux/Unix environments and Network basics.
Familiarity with inciden
📌 Junior Trading Front End Support – Technology (Mumbai)
🏢 Société Générale
📍 Mumbai
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