10 Aug
|
Skybound Wealth Management
|
Mumbai
10 Aug
Skybound Wealth Management
Mumbai
About Us
Skybound Wealth Management is a global financial advisory firm with offices across the UK, USA, Europe, Switzerland, Middle East, and Asia. We deliver bespoke advice to internationally mobile clients, backed by specialist teams in financial planning, wealth creation, and investment management.
Role Overview
We are seeking a technically capable and proactive IT Administrator to join our team in Mumbai. This stand-alone position plays a vital role in maintaining and supporting the Group’s IT infrastructure, coordinating with departments across all international offices. The role also acts as the primary liaison with our outsourced IT support provider, Microbyte, ensuring service quality and issue resolution.
Our IT workplace is built on Microsoft Azure and the Microsoft Office suite, including SharePoint and OneDrive, with a mix of laptops and desktops across our operations.
Key Responsibilities
IT Systems & Support
Provide first-line support to staff across all offices for hardware, software, and access issues
Set up and configure laptops and desktops,
ensuring readiness for new starters and role changes
Manage user accounts, permissions, and licences within Microsoft Azure, Office 365, SharePoint, and OneDrive
Maintain device security and enforce company IT and data protection policies
Operational Collaboration
Work closely with HR and Operations teams on IT requirements for starters, leavers, and internal promotions
Ensure timely provisioning and deactivation of user accounts and equipment
Support onboarding processes with appropriate IT setup and documentation
Service Management
Act as the main day-to-day point of contact for our outsourced IT provider - Microbyte, ensuring support issues are tracked and resolved
Escalate and follow up on unresolved IT issues through the correct channels
Coordinate small projects or requests with Microbyte, such as system upgrades or configuration changes
Asset & Licence Management
Maintain the IT asset register for h
📌 Information Technology Administrator (Mumbai)
🏢 Skybound Wealth Management
📍 Mumbai