Overview
To support the billing team in their drive to complete monthly and quarterly
billing cycles in an productive and timely manner and to work closely with the
business to resolve any queries promptly.
Key Accountabilities and main responsibilities
Strategic Focus
* Share efforts to streamline accounts receivable processes, ensuring timely
invoicing, accurate collections, and adherence to internal controls and
regulatory requirements.
* Help in driving continuous improvement initiatives to enhance efficiency and
reduce outstanding receivables.
* Act as a key point of contact for internal and external stakeholders. Ensure
timely and accurate reporting of AR metrics, aging analysis, and collection
forecasts to support business decision-making.
Operational Management
* Preparation and processing of invoices accurately and according to deadlines
* Liaison with wider team to ensure invoices are accurate, issued and paid in a
timely manner
* To take a “hands on” approach to the monthly and quarterly billing process
and to ensure that all billings are input into MUFG systems accurately and
according to deadlines.
* Maintain and update pricing tables and conditions to ensure correct fee
structures are in place.
* Assist in the Monthly/Quarterly Billing run.
* Build and maintain excellent working relationships with the Client Services
Team (RM’s) to ensure queries are dealt with efficiently and accurately.
* Preparing daily/weekly/fortnightly/monthly debtors’ reports and other Ad-hoc
reports as required.
* Monitor and action the Billing Team Inbox on a daily basis, dealing with
queries and requests from either external clients or the business.
* Being the 1st escalation point for the team and managing queries of the team.
People Leadership
* Foster a positive and inclusive team culture by encouraging collaboration,
recognizing achievements, and supporting individual growth.
* Act as a communication bridge between team members and senior management.
Ensure alignment on