CRM & Customer Relations Executive – Real Estate (Ranchi)

CRM & Customer Relations Executive – Real Estate (Ranchi)

10 Aug
|
Sri Aghoreshwar Sai Developers Private
|
Ranchi

10 Aug

Sri Aghoreshwar Sai Developers Private

Ranchi

CRM & Customer Relations Executive – Real Estate
Company: Sri Aghoreshwar Sai Developers Pvt Ltd (SASDPL)
Location: Ranchi, Jharkhand
Workplace: On-site
Employment Type: Full-time
Working Schedule: Six days a week
Experience Required: 2–3 years
Monthly Compensation: ₹19,000–₹20,000 fixed salary plus performance incentive of up to ₹5,000

About SASDPL
Sri Aghoreshwar Sai Developers Pvt Ltd—SASDPL—is an established residential real estate developer in Ranchi. Since 2004, we have focused on creating thoughtfully planned, fairly priced homes while building long-term relationships with our customers.
As we strengthen our sales and customer-management systems, we are looking for a disciplined and customer-focused CRM & Customer Relations Executive to join our Ranchi office.

About the Role
This is not merely a data-entry or telecalling position.
You will be responsible for managing incoming enquiries, maintaining consistent follow-ups, keeping our CRM records accurate,



coordinating site visits and ensuring that customers receive timely and skilled communication throughout their journey—from the first enquiry to post-booking support.
Key Responsibilities
• Respond promptly to new enquiries received through property portals, digital advertisements, the website, WhatsApp and other lead sources.
• Speak with prospective customers to understand their requirements, budget, preferred location and purchase timeline.
• Qualify leads and assign or coordinate them with the appropriate sales team member.
• Conduct structured follow-ups through telephone calls and WhatsApp without allowing genuine enquiries to go unattended.
• Schedule and confirm project site visits and coordinate with the sales team.
• Accurately record every call, conversation, follow-up date, customer requirement and next action in LeadRat CRM.
• Maintain updated lead stages and ensure that no lead remains without a clearly defined next step.
• Communicate professionally with customers after booking and assis

📌 CRM & Customer Relations Executive – Real Estate (Ranchi)
🏢 Sri Aghoreshwar Sai Developers Private
📍 Ranchi

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