Job Description Summary

-Entry level specialist for project delivery and/or operations in a less complex business sub capability.

Job Description

Major Accountabilities:

- Execute solution implementation according to technology and delivery strategy for business systems, platforms and processes for a particular service scope.
- Partner with DDIT Strategic Business Partners for demand analysis solution proposal/evaluation and funding estimates.
- Deliver products according to strategy and with reusability.
- Ensure on time within budget compliant secure and quality delivery of portfolio for responsible service scope.
- Ensure services, solutions, platforms products are fit for purpose and achieve the desired business value and impact.
- Run efficient DevOps for platforms products or systems ensuring availability and optimal performance for particular service scope.
- Follow governance structure for projects operations etc. with right stakeholder representation.
- Track report and deliver against agreed success factors and KPIs for various stakeholders for responsible service area.
- Follow DDIT practices to drive agility, speed efficiency and effectiveness.
- Ensure adherence to Security and Compliance policies and procedures.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)




- Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe setting while adhering to quality, ethical, health, safety, and environmental requirements

Key Performance Indicators:

- Delivery on agreed KPIs including business impact
- Launch of innovative technology solutions across Novartis at scale
- Business impact and value generated from DDIT solutions
- Adoption and development of Agile Productization and DevOps practices
- Operations stability and effective risk management Feedback on customer experience

Experience:

- Industry/ Business Exposure
- Project Management
- Collaborating across boundaries

Skills and Knowledge:

- Business Acumen
- stakeholder management
- Project Management
- Service Delivery Management
- performance management
- budget management
- risk management
- planning
- Digital capabilities, Effective use of technology
- Operational Excellence Projects

Language:

- English

Skills Desired

Budget Management, Business Acumen, Digital capabilities, Effective use of technology (Inactive), Operational Excellence Projects (Inactive), Planning, Project Management, Risk Management, Service Delivery Management, Stakeholder Management

📌 Specialist Business Services / Solutions Delivery (India)
🏢 Nameless
📍 India