Job Title: Senior/Mid Engineer - Real -Time Communications (WebRTC/SIP/Telephony)
Location: Coimbatore, Tamilnadu, India
Experience Level: 4 -7 years
Open Positions : 1
About Aivar Innovations
Aivar Innovations is an AI -first technology partner, where cutting -edge advancement meets industry expertise. At Aivar, we accelerate digital transformation for our clients by integrating AI and machine learning into every stage of consulting while delivering scalable, repeatable solutions. We welcome people who are curious, innovative, and passionate about shaping the future of intelligent systems.
What You'll Build
About the Role
Join our team to architect and optimize real -time communication infrastructure powering Convogent AI's voice agents. You will design resilient, low -latency telephony systems handling enterprise -scale voice interactions, integrating with industry -standard platforms while ensuring call quality, reliability, and seamless customer experiences.
Core Responsibilities
- Design and implement robust WebRTC and SIP infrastructure supporting 250+ concurrent sessions with <50ms audio latency
- Lead integration of CPaaS platforms (Exotel, Twilio, Amazon Connect) enabling multi -channel voice connectivity for global deployments
- Build and maintain real -time communication orchestration layers connecting voice agents to customers across PSTN, VoIP, and web channels
- Implement advanced telephony features including call routing, call transfer, conference management, DTMF handling, and call recording
- Optimize network protocols, codec selection, and bandwidth management for cost -efficient, high -quality voice delivery
- Troubleshoot complex real -time communication issues involving network, audio quality, and platform integration challenges
- Collaborate with voice AI engineers to ensure optimal integration between agent intelligence and communication protocols
Requirements
What You Bring
Must -Have Qualifications
- WebRTC Expertise: Production experience building WebRTC applications with deep understanding of STUN/TURN, SDP negotiation, codec handling, and audio/video streaming
- SIP Protocol Mastery: Strong knowledge of SIP protocol stack, call flow management, and integration with SIP -based systems
- CPaaS Platform Experience: Demonstrated hands -on experience with at least two of: Exotel, Twilio, Amazon Connect, or comparable platforms
- Real -Time Communication: Understanding of VoIP fundamentals, codecs (G.711, Opus, etc.), jitter buffers, and quality metrics (MOS, packet loss recovery)
- Event -Driven Architecture: Proficiency building event -driven systems handling asynchronous, real -time data streams with low -latency requirements
- Backend Development: Solid backend skills (Python, Node.js, Go, or Java) for building communication services and API integrations
- Production Systems: Experience deploying and maintaining production communication systems with focus on reliability and monitoring
Nice -to -Have Qualifications
- Experience with LiveKit, Jitsi, or other open -source real -time communication platforms
- Knowledge of media servers (Asterisk, FreeSWITCH, Kamailio) and media manipulation
- Understanding of network optimization techniques for global deployments
- Experience with voice quality monitoring tools and audio analytics
- Familiarity with compliance requirements (HIPAA, PCI -DSS, GDPR) for communication systems
- Contributions to WebRTC or SIP -related open -source projects
- Experience with containerized deployment and orchestration of communication services
- Background in telecommunications or networking
What You'll Work With
- WebRTC/SIP infrastructure with enterprise -grade monitoring and failover systems
- Multi -tenant communication platforms handling global traffic
- Integration with leading CPaaS providers and legacy telephony systems
- Distributed systems architecture on Kubernetes with automated scaling
Benefits
Why You’ll Love Working at Aivar
- Learn from Experts: Work directly with former AWS leaders and AI pioneers.
- Direct Ownership: Lead high -impact "greenfield" projects from concept to global launch.
- Modern Tech: Master the latest Generative AI frameworks and cloud -native architectures.
- Real -World Impact: Build mission -critical systems used by major global enterprises.
- Rapid Growth: Scale your career quickly in a high -speed
Diversity and Inclusion
Aivar Innovations is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, sexual orientation, religion, disability, age, marital status, caste, or any other protected characteristic, and we are committed to building a diverse, inclusive, and respectful workplace for everyone.