About GreyLabs AI
GreyLabs AI is building the voice operating system for India's BFSI. Our Agentic Voice AI platform helps banks, insurers, NBFCs, and fintechs automate and humanize millions of customer conversations - across sales, collections, customer service, and compliance - in multiple Indian languages.
In under two years, we've scaled to 50+ enterprise clients including RBL Bank, AU Small Finance Bank, IDFC FIRST Bank, SBI Life, ICICI Prudential Life, Motilal Oswal, and Groww - processing hundreds of millions of conversations. We raised ₹85 Crores in Series A funding led by Elevation Capital with Z47, and were recognized for "Best Use of AI in Fintech" at IFTA 2025.

The Role
We're hiring a Forward Deployed Engineer (FDE) to work at the intersection of engineering and customer delivery - translating enterprise business problems into production AI deployments on the GreyLabs platform.
This is not a back-office engineering role. You'll sit across the table from banking ops leads, product managers at insurance companies,



and tech teams at fintechs - understanding their workflows, designing AI-powered solutions, building integrations, and owning the path from pilot to production. You'll be the person who makes GreyLabs work in the real world, across real systems, for real users.
One week you might be designing a multilingual collections voice agent for a major bank, configuring conversation flows, and integrating with their CRM. The next, you could be debugging a data pipeline issue on a live deployment, optimizing containment rates based on production conversation logs, or running a technical workshop for a client's engineering team.
This role demands equal parts technical depth and customer instinct. You'll write code, build integrations, configure platforms, and troubleshoot production systems - but you'll also need to listen well, communicate clearly, and develop a genuine understanding of how financial institutions operate. If you've ever felt that the best

📌 Forward Deployed Engineer (Bengaluru)
🏢 GreyLabs AI
📍 Bengaluru