Description

Salesforce is looking for a Senior Product Manager to join the Platform Identity Services org — the team responsible for all authentication and identity services across Salesforce.

Platform Identity secures and unifies how users, applications, and AI agents authenticate and are authorized across every Salesforce product. The team owns the foundational identity infrastructure powering billions of logins, API requests, and interactions daily — spanning authentication protocols, login experiences, user lifecycle management, and authorization frameworks. As Salesforce expands into the Agentic Era, Platform Identity plays a critical role in enabling trusted, seamless experiences across clouds and partner ecosystems, making it one of the most strategically important engineering organizations in the company.

Responsibilities

Own roadmap and strategy for one or more areas within the Identity Services org, balancing current capabilities against stability, quality, and internal customer needs




Drive cross-functional alignment across a broad set of internal stakeholders — engineering, architecture, and consuming cloud teams — to prioritize, sequence, and deliver shared platform frameworks and services
Act as the voice of the customer: understand how internal teams across Salesforce, as well as external customers and builders, consume platform metadata and schema services; identify friction and gaps, and advocate for improvements that reduce integration complexity and improve self-serviceability
Partner on company-priority programs (such as Agentforce, Agentic Identity, Headless360, and more) to ensure platform identity keeps pace with evolving product requirements and company strategy

Required Skills/Experience

10+ years of overall professional experience, including 6+ years in product management, with a strong preference for platform, infrastructure, or developer/internal-facing products
Proven ability to operate in complex, cross-functional environments with man

📌 Senior Product Manager (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad