* Review and process annuity death claims in accordance with company policies
and regulatory guidelines.
* Verify claim documentation for completeness and accuracy.
* Determine claim eligibility and calculate claim advantages.
* Communicate with beneficiaries, financial advisors, agents, and internal
departments to obtain missing information or resolve discrepancies.
* Ensure timely claim adjudication while meeting established turnaround time
and quality standards.
* Maintain accurate claim records and update workflow systems.
* Identify and escalate complex or high-risk claims to appropriate teams.
* Ensure compliance with applicable legal, regulatory, and audit requirements.
* Participate in quality reviews, process improvement initiatives, and training
activities.
* Support cross-functional teams to enhance operational efficiency and customer
satisfaction.
📌 Senior Executive (Noida)
🏢 EXL
📍 Noida
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