Job Summary

To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Retail Banking customers within acceptable risk parameters.
Contribute toward achieving team’s overall target and delivering optimal portfolio return.
Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product

Key Responsibilities

Strategy

To achieve agreed individual financial and non-financial targets by acquiring, growing and retaining profitable Retail Banking customers within acceptable risk parameters.
Contribute toward achieving team’s overall target and delivering optimal portfolio return.
Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product

Business

Effectively generating new business – identify prospects and convert in line with the Bank’s appetite




Strategically formulating account plan – provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions
Proactively building trusted client relationships – maintain a portfolio of active and growing customers

Processes

Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
Support the execution of Business strategy in a protected and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
Conduct regular and timely customer due diligence (CDD) reviews
Ensure CDD profiles are error free for timely sign

📌 Relationship Mgr (Mumbai)
🏢 Standard Chartered India
📍 Mumbai