Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Excellent Place To Work™ in 26 countries to name a few.
Check out Experian Life on social or explore our Careers Site (experian.com/careers) to understand why.
Job Description
As an ESS ID&F; Senior Solutions Engineer you will be a critical stakeholder in the development and release of our ID&F; products.
You will be a trusted advisor to regional delivery and support teams representing them during the software development lifecycle, providing operational guidance,
product consultancy and supporting client incidents.
This role contributes towards the success of the ID&F; business through AI native automation and innovation improvements. Additionally, it facilitates internal knowledge-sharing activities, such as product improvements, documentation optimization, enhancing product deliverability through technical input and customer advocacy. Furthermore, the role involves being continually curious and striving to understand the customers' product needs, challenges, and issues.
Hands-on experience working with and utilizing AI tools (e.g., AI-assisted coding, code generation, content generation, automated testing, AI-powered DevOps) to drive engineering productivity and innovation.
Able to deliver and troubleshoot SaaS and on-prem/hosted solutions
Solid analytical and problem-solving skills
Ability to shape and drive acceleration of outcomes through critical thinking
Ability to comprehend detail