The Global Process Owner (GPO) Record to Report plays a key role in enabling the
performance of GSS services and related processes within the Record to Report
domain, as well as achieving key annual objectives. The GPO Record to Report
will operate globally across technologies, ensuring global standards through
effective process improvement, digitalization, proper governance, and controls.
They will develop and manage processes to meet GSS strategy expectations in the
following areas: Customer Value and Customer Experience, Efficiency and
Productivity, Quality and Compliance. This role will report directly to GSS
Finance Stream Director.
Key Responsibilities:
* Proactively monitoring, evaluating and escalating services and process
performance within Record to Report domain, to enhance quality and efficiency
of the processes in line with the indicators (KPIs) to assess process
effectiveness.
* Leading process and technology transformation within Record to Report domain,
developing relevant business cases and managing related projects.
* Designing people, process,
control and technology standards and suitable
solutions for Record to Report, for the end-to-end processes. Be the main
point of contact between GSS and Group, ensuring that DNV processes are
implemented in accordance with DNV strategy.
* Establishing and maintaining appropriate process governance, controls, and
documentation for Record to Report, ensuring quality and business continuity.
* Maintaining Service Level Agreement discussions and documentation on the
ongoing basis and in line with the annual process.
* Identifying, prioritizing and coordinating continuous improvement initiatives
within Record to Report domain, in alignment/ collaboration with Quality,
Service Performance Reporting and Digitalization & Development.
* Develop and facilitate implementation of standards within Record to Report
domain that support the Compliance and business needs.
Competency Requirements:
* Process Knowledge and
📌 The Global Process Owner (Pune)
🏢 DNV
📍 Pune
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