The charter for this role will include:
Greet and assist walk-in students and parents.
Manage student appointments and maintain the counsellor calendar.
Handle incoming calls and guide students to the right point of contact.
Maintain daily visitor logs and ensure the front office is always well-organized and presentable.
Make outbound calls to prospective students who have shown interest in studying abroad (via leads from website/events/social media).
Share accurate and basic information about countries, courses, and intakes.
Follow up on leads and schedule appointments for counselling sessions.
Maintain proper call logs and update lead data in CRM tools.
Handle basic queries over call or WhatsApp and guide students to the appropriate counsellor

Ideal Persona would :
Excellent communication in English and Hindi
Prior experience in tele-calling, counselling support, or front office will be an advantage.
Confident, friendly, and student-oriented approach.
Strong phone etiquette and listening skills.
Basic knowledge of MS Excel, Google Sheets, and email communication.




Ability to multitask and remain calm under pressure.

Everyone at Leap is entrepreneurial, moves quick and operates with extreme ownership.
There is minimal management and extreme autonomy.
If the above defines you, you will fit in snugly.

What is Leap?
Leap is a global student mobility platform that empowers students’ aspirations for a global career and education
We have built Leap Finance and Leap Scholar and Yocket
We work at the exciting intersection of fintech & edtech
And we love that we succeed as a business while powering the dreams of talented students

How far along are we?
We are the leaders in our space by a mile
We are backed by Sequoia, Jungle Ventures, Owl Ventures & Harvard
Read the latest fundraise news here

Who are we as people?
We have a lean, rockstar team.
We have come this far with a lean team because we love to increase the talent density with every current member we add. Yes, we are

📌 Front Desk Executive (Coimbatore)
🏢 Leap
📍 Coimbatore