About Naad Wellness
Naad Wellness is an integrated wellness ecosystem offering Ayurveda, Naturopathy, Yoga, and therapeutic wellness programs. We provide structured retreats and personalized wellness treatments in a premium healing environment.
We are looking for a confident and customer-focused Tele-Sales Executive – Reservations & Sales to handle booking inquiries, support sales conversions, and deliver exceptional client service.
Job Summary
The Tele-Sales Executive will be responsible for managing reservation inquiries, converting leads into confirmed bookings, handling customer queries, and ensuring smooth communication with clients. The role requires solid communication skills, persuasive ability, and a service-oriented mindset.
Key Responsibilities
? Reservations & Sales
Handle inbound and outbound calls for booking inquiries
Explain wellness programs, retreat packages, and pricing details
Upsell relevant packages and services to maximize revenue
Convert inquiries into confirmed reservations
Coordinate with operations team for room and treatment availability
? Customer Service
Answer guest queries regarding amenities, therapies, facilities, and policies
Handle complaints professionally and escalate when required
Provide accurate and timely information via calls and emails
Maintain positive guest relationships
? Communication & Follow-Ups
Draft professional emails for quotations, confirmations, and follow-ups
Maintain proper records of leads and booking status
Follow up with potential clients to increase conversion rate
Required Skills & Qualifications
Minimum 1–3 years of experience in telecalling / reservations / hospitality sales
Strong communication and interpersonal skills
Good command of spoken and written English
Basic understanding of sales processes and customer handling
Ability to work in a target-driven environment
Profici
📌 Tele-Sales Executive – Reservations (New Delhi)
🏢 Naad Wellness
📍 New Delhi
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