Company Description
MerchantIQ is an AI-powered sales and support assistant designed to help eCommerce brands optimize operations and drive growth. Through intelligent, real-time conversations, MerchantIQ enables online retailers to boost sales, automate customer support, and convert interactions into revenue opportunities. With no-code setup, multilingual capabilities, and seamless integration, our platform allows businesses to sell smarter, support faster, and scale effortlessly.
Role Description
This is a full-time, role for a Sales Specialist. The Sales Specialist will be responsible for identifying and reaching out to potential clients, managing the sales process, building strong client relationships, and training customers on MerchantIQ’s offerings. Duties will include crafting and delivering sales pitches, addressing customer inquiries, tracking sales performance,
and contributing to the development of sales strategies to meet organizational goals.
Qualifications
Strong skills in Communication and Customer Service
Proficiency in Sales, including client prospecting and closing deals
Experience in Training and assisting clients with product usage
Knowledge in Sales Management and the ability to oversee customer accounts effectively
Proven ability to build relationships and maintain a customer-focused approach
Self-motivated and capable of working independently in a remote workplace
Familiarity with eCommerce platforms and AI-driven solutions is a plus
Bachelor's degree in Business, Marketing, or a related field is preferred