A Relationship Manager for FASTag and Commercial at Kotak Mahindra Bank drives
digital toll-collection adoption, manages commercial client portfolios, and
handles branch-level operational tasks. Candidates typically need 1 to 5 years
of banking or sales experience, blending client acquisition with service
execution.
Key Responsibilities
* FASTag Marketing: Promote and drive adoption of NETC FASTag products among
commercial vehicle owners, fleet operators, and walk-in branch clients.
* Portfolio Management: Handle commercial vehicle (CV) segment accounts, dealer
relationships, and client service portfolios.
* Branch Coordination: Work with internal branch teams to execute seamless
FASTag issuance, tagging, and lifecycle requests.
* Cross-Selling: Pitch secondary bank offerings, asset products, and liability
solutions to commercial clients.
* Customer Service & Resolution: Resolve client queries, manage account service
requests, and maintain low customer attrition rates. Requirements & Skills