Role Summary
The Quality Executive is responsible for ensuring that all raw materials, in-process materials, and finished products meet the stringent quality standards defined by QA and R&D.; This role involves carrying out inspections and testing, handling customer complaints, conducting quality audits, and ensuring compliance with statutory norms. The incumbent will act as a key interface between Quality and Production, ensuring strict adherence to specifications and driving continuous quality improvement in the chemical construction/building material manufacturing setting.
Key Responsibilities
1. Quality Inspections & Testing
Carry out inspections and testing on:
Raw Materials – Verify quality and specifications before batch charging.
Packing Materials – Ensure compliance with defined standards.
In-Process Samples – Monitor quality parameters during manufacturing stages.
Finished Products – Conduct final quality checks before dispatch/release.
Ensure that all materials, products, and equipment are up to the relevant requirements and standards as per QA and R&D; guidelines.
Strictly adhere to the specifications defined by QA and R&D; during all testing and inspection activities.
Use appropriate testing instruments and equipment to conduct quality checks accurately.
2. Documentation & Reporting
Prepare and maintain comprehensive QA reports and share them with relevant stakeholders.
Interact with the Production department to communicate quality parameters, non-conformities, and corrective actions.
Maintain detailed records of inspections, test results, and quality metrics for audit purposes.
Prepare reports on quality performance, trends, and improvement areas.
Circulate Daily Quality Reports to relevant stakeholders.
3. Customer Complaints Handling
Receive, document, and investigate customer complaints related to product quality.
Conduct root cause analysis (RCA) for complaints and coordinate with production and QA teams to implement corrective and preventive act