The position is all about people and creating robust relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling Revenue over 40 Million INR/Annum The ideal candidate must have good experience in hands-on implementation and effective in building / growing a community while managing Revenue and P&L.; Assistant Community Manager will focus on execution of Standard Protocols.
Roles & Responsibilities
Profit Center head (including but not limited to):
ASR and margin analysis
Expense Control
Collections
Renewals
Vendor management
Retail Management
Cost optimization
Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances & partnerships
Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b.
Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS
Training and People development a. Guided Practice & Coaching to sub-ordinates and Facility Team b. Self-development & Readiness for next level : Shadow Community Manager
Vendor Management a. Conformance to Purchase-to-Pay process
Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances & Protocols d. Adapts to Environmental-Socio-Governance nuances diligently
Execution of activities directed towards Client Engagement & Brand Initiatives, CSR
Execution of all Company Driven ideas and initiatives
Team Player a. Collaborate within Team & other stakeholders to drive execution
We are looking for Candidates with:
Exemplary Customer service skills and record
An extrovert personality
Aware and with keen interest in current affairs
Ambition and drive to demonstrate c
📌 Assistant Community Manager (Pune)
🏢 Awfis Space Solutions
📍 Pune
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