KRAs for the position of Customer Executive / Sr. Customer Executive are:
Develop a network of dealers and distributors in the assigned region and
achieve the Sales target assigned to him/her.
Use field data for assigned market to identify brand/pack gaps in territory
Design and implement local Sales promotion scheme.
Set explicit volume targets and KPIs for his/her team.
Conducting regular feedback sessions with team members and providing
necessary inputs.
Carry out coaching, mentoring and hand holding for the team members and
develop upon their required skill set.
Will be accountable for the assigned market (key accounts and outlets).
Ensure regular updating of sales MIS and update the reporting officer on daily
basis.
Compiling and analyzing sales figure on regular basis.