About the Role
We are looking for a Telesales Executive to drive outbound lead conversion for our academy programs and to own
the day-to-day engagement of our sports pickup games community. This is a desk-based, full-time role for someone
who thrives on the phone, is comfortable with high daily call volumes, and can independently run a WhatsApp-first
community without hand-holding. You'll be the first voice prospects hear and the steady presence our players
message every week.
Key Responsibilities
1. Outbound Telecalling & Lead Conversion
• Make 150–200 outbound calls per day to prospective academy leads and community prospects.
• Clearly communicate academy program details, schedules, and pricing to prospects.
• Handle lead follow-ups and basic query handling with a solution-first approach.
• Maintain accurate, complete call notes and update lead records on shared trackers/CRM after every interaction.
• Flag promising or conversion-ready leads to the Academies Manager / Operations Head for further follow-up.
• Consistently work toward daily and weekly calling and conversion targets.




2. WhatsApp Sports Community Management
• Own and manage player WhatsApp groups — share weekly schedules, slot reminders, and game updates.
• Keep the community engaged with recent game formats, polls, challenges, and activity updates.
• Be the go-to point of contact for player queries, feedback, and requests.
• Celebrate community milestones — standout players, regulars, and special game days.
3. New Initiatives & Community Growth
• Proactively propose and drive new engagement ideas across WhatsApp and social channels.
• Support growth in new sign-ups through creative community-led campaigns.
• Bring a self-starter mindset — identify what's not working and fix it without waiting to be asked.
4. Coordination & Reporting
• Share weekly reports on call volume, conversions, community engagement, and new sign-ups.
• Report to the Operations Head on performance, escalations, and resourcing need

📌 Telesales Executive (New Delhi)
🏢 PlayAll Sports
📍 New Delhi