Designation Area Manager/ Territory Manager / Sr. Territory Manager / District Manager / Sr. District Manager

Experience Required (4-7) years

Education Required : Graduation

Roles and responsibilities

Client Servicing & Retention

- Build and maintain long-term relationships with key clients to ensure satisfaction and loyalty.
- Proactively drive renewals and minimize churn through regular client engagement.
- Handle escalations and provide solutions to client concerns quickly and effectively.
- Share product/service updates, enhancements, and best practices to keep clients engaged.
- Identify opportunities for upselling and cross-selling to maximize client value and revenue.
- Develop account growth plans for key clients to maximize long-term business potential.

Sales Growth & Strategy

- Plan and achieve sales and renewal targets within stipulated timelines.
- Create strategies to increase account penetration in existing clients and identify new opportunities in untapped markets.
- Ensure team members follow structured processes for renewals, upselling, and client engagement.
- Represent the company in client meetings, reviews, and industry interactions.

Team Leadership & Development

- Lead, motivate, and guide the assigned team to consistently meet business objectives.
- Monitor team performance through a regular tracking system and provide coaching where required.




- Conduct regular training sessions to enhance sales and client servicing skills.
- Foster a culture of accountability, collaboration, and client-first attitude within the team.
- Support team members in client interactions and help close critical renewals or upsell deals.

Monitoring & Reporting

- Prepare and review daily/weekly/monthly reports on team activities, client renewals, and sales performance.
- Track key metrics such as retention rates, upsell conversions, and client satisfaction scores.
- Provide timely feedback to senior management on performance and client feedback.
- Maintain accurate records in CRM systems for all client interactions and renewal pipelines.

Additional Expectations

- Stay updated with industry developments and market trends to guide the team and clients effectively.
- Collaborate with internal teams (support, operations, and product) to improve service offerings.
- Take ownership of key accounts and ensure delivery of consistent value.
- Drive continuous improvement by suggesting recent processes and initiatives for client retention and servicing.
- Perform any other role or responsibility as assigned from time to time.

Interested Candidates can share their Resume's at (phone hidden) [email protected]

📌 Team Leader -Field Sales - ( Panipat) (Karnal)
🏢 Tradeindia
📍 Karnal