Job Summary
The Housekeeping Supervisor is responsible for supervising and coordinating daily housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet luxury hotel cleanliness, hygiene, and presentation standards. The role involves team supervision, room inspections, guest service support, and maintaining operational efficiency.
Key Responsibilities
Housekeeping Operations
Supervise daily cleaning activities of guest rooms, corridors, public areas, and service areas.
Assign work schedules and room allocations to housekeeping attendants.
Conduct regular inspections to ensure rooms meet luxury hospitality standards.
Coordinate room readiness with Front Office for arrivals and departures.
Monitor housekeeping productivity and shift performance.
Quality Control & Guest Service
Ensure high standards of cleanliness, hygiene, and room presentation.
Handle guest requests and housekeeping-related complaints promptly.
Conduct quality audits of rooms and public areas.
Ensure VIP rooms and special requests are prepared according to guest preferences.
Maintain guest satisfaction through attention to detail and service excellence.
Team Leadership
Supervise, train, and motivate housekeeping associates.
Conduct daily briefings and communicate operational priorities.
Monitor staff grooming, attendance, and discipline.
Provide on-the-job coaching and performance feedback.
Support departmental training and development initiatives.
Inventory & Linen Control
Monitor housekeeping supplies, guest amenities, and cleaning chemicals.
Ensure proper usage and storage of cleaning equipment.
Maintain linen inventory and coordinate laundry requirements.
Report shortages, damages, and replacement requirements.
Assist in stock control and cost management.
Safety & Compliance
Ensure compliance with hotel hygiene, health, and safety standards.
Follow SOPs for lost and found procedures.
Report maintenance issues and coordinate repairs with Engineering.
Ensure protected hand
📌 Housekeeping Executive (Gandhinagar)
🏢 The Leela Gandhinagar
📍 Gandhinagar
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