Company Description
Join us at Accor, where life pulses with passion​
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world​
You will enjoy exclusive benefits, specific to the sector and beyond, as well as solid recognition for your daily commitment.​
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting,



memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,​
Join us and become a Heartist®.
Job Description
JOB PURPOSE
Guest Service Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls guidelines.
RESPONSIBITIES & EMPOWERMENT
Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures.
Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to.
Notes, collects and actions any guests’ preferences to maintain guest profiles.
People Management
Helps in creating a positive and highly motivated working environment that promotes and develops teamwork.
Utilizes and develops communication tools and channels for the

📌 Guest Service Associate (Lucknow)
🏢 AccorHotel
📍 Lucknow