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EY GDS - Delivery Excellence Senior position
Within last decade, cost of delivery and Delivery excellence has become the most critical factors to run successful and popular businesses spread around the globe. To support such a dynamic and fast paced IT transformation industry, we are using various cutting-edge Delivery Excellence models and tools with relentless focus on automation to offer best in class and tailor-made solutions to our clients.
As a part of our global team, you will be part of GDS projects as Delivery Excellence management professional. You will be involved in working on challenging problems and creating next generation delivery excellence platforms.
The opportunity
The Senior Consultant – Oracle HCM-Oracle HCM Payroll Functional will play a key role in the ongoing support, stabilization, and enhancement of the client’s Workday HCM environment, with primary focus on Core HR and Recruiting modules. The role will support day-to-day production issues, business process optimization, minor enhancements, release impact analysis, and stakeholder advisory across the employee and candidate lifecycle.
Your key responsibilities
Provide Level 2 / Level 3 support for Workday Core HR and Recruiting processes in a live production workplace.
Investigate, troubleshoot, and resolve production issues related to:
Worker data
Job changes
Organizational assignments
Position management
Recruiting processes
Candidate lifecycle transactions
Hire and pre-hire processes
Analyse root causes, document findings, and recommend sustainable corrective actions.
Support incident, service request, and problem management activi