Job Description

Join JPMorganChase and make a meaningful impact by shaping the future of operational risk management in lending operations. This is your opportunity to lead a talented team, drive strategic initiatives, and elevate quality standards across a global organization. As a Control Program Director, you'll collaborate with senior leaders and stakeholders to deliver cutting-edge solutions and ensure compliance. Your leadership will help foster a proactive risk culture and support the growth of our Wholesale Lending Services. Step into a role where your expertise and vision will influence the firm's success.

Job Summary

As a Control Program Director in the Global Corporate Center, you lead a team of control program specialists supporting Wholesale Lending Services Operations. You partner with us across functions and regions to identify key risks, design and execute control programs, and ensure adherence to firm policies, standards, and regulations.



You have the opportunity to expand your responsibilities to include management of the onsite Quality Assurance team and serve as Location Manager for the broader GCC WLS Controls organization. Together, we drive operational excellence and strengthen our risk management framework.

Job Responsibilities

Lead the controls program by designing, implementing, and improving control frameworks and practices.
Own risk event management, including identification, assessment, escalation, remediation, and root cause analysis.
Drive cross-functional delivery of strategic initiatives, managing scope, timelines, dependencies, and risks.
Build and maintain stakeholder partnerships across business and control functions.
Establish and reinforce governance routines for escalation, decision-making, and transparent communications.
Strengthen compliance and oversight by monitoring adherence to regulations, policies, and procedures.
Lead change management for risk and controls, translating new obligations into practical remediation pla

📌 Executive Director (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru