The VP, Solutions Architect is a pivotal role for the assigned product specialty area vertical growth agenda and provide Clients with compelling Digital Solutions. The VP, Solutions Architect is responsible for identifying, quantifying and delivering transformational change across the assigned product specialty opportunities. This role will work closely with prospect/client (“client”) and ResultsCX (RCX) stakeholders, as well as RCX internal partners, to drive an innovation agenda to meet the client’s strategic goals. This role will initially concentrate on Customer Experience and the transformational changes will enhance that experience to bring about a closer relationship between client and its customers. It will also focus on delivering the best business insight to client, which will form the basis of new consumer and process strategies. In this role,
it will be important to foster close working relationships between local client stakeholders and vertical leadership in order to continuously drive business value for both client and RCX. The role should additionally support the Transformation Roadmap for Large Multi-Tower Deals, in new Geos or with current Service Offerings.
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In This Role You Will
Establish partnerships to work collaboratively with internal and external constituencies to drive a cohesive solution.
Drive the process with a sense of urgency, but always being mindful of delivering a quality driven solution that include:
Timely responses to proposals, and contractual obligations.
Development and delivery of client presentations and solutions.
Orchestration of proof-of-concept work.
Preparation of cost estimates.
Coordination of additional supporting functional and technical resources as required.
Identify solutioning opportunities by:
Conducting comprehensive process, functional, and technological disco
📌 VP, Solutions Architect (India)
🏢 ResultsCX
📍 India
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