We are seeking a proactive and customer -focused Relationship Executive to support and strengthen our relationships with sellers, partners, and customers. The role involves ensuring smooth on -boarding, resolving concerns, and contributing to long -term satisfaction and business growth.

Key Responsibilities:


- Build and maintain robust relationships with sellers and customers to ensure smooth on -boarding and ongoing engagement.

- Act as the primary contact for handling queries, issues, and feedback promptly and professionally.

- Assist sellers with product listings, pricing, promotions, and operational support on the platform.

- Support the acquisition and onboarding of new sellers by explaining platform benefits and ensuring compliance with company policies.

- Coordinate with internal teams to resolve seller and customer concerns efficiently.

- Monitor seller performance and satisfaction; recommend improvements where needed.

- Conduct regular follow -ups to ensure retention and trust -based relationships.

- Gather partner feedback to support platform improvements and business strategies.

- Participate in sales campaigns and engagement activities to improve seller and customer involvement.

- Prepare periodic reports on relationship activities, satisfaction levels, and issue resolutions.