10 Aug
|
Nameless
|
Chennai
Opening
for Process Trainer/Voice & Accent Trainer (Retail Banking) - BPO
in Chennai
Location: Chennai
Job
Role: Process
Trainer /Voice & Accent Trainer (Must have experience in Retail
Banking)
Experience -5+ years
CTC - 8 L -9
L
Educational
Qualification – Graduate
Shift - Flexible
Notice
period -30 Days
Job
Description
• Track
record in designing and executing successful training programs.
• Familiarity
with traditional and modern training methodologies
(mentoring,
coaching, on job or in classroom training, e -learning,
workshops,
simulations, gamifications, etc.)
• Excellent
communication & leadership skills.
• Ability
to plan, multi -task and manage time effectively.
• Experience
in Project Management would be an added advantage.
• Proven
track in providing structure and ensuring knowledge retention
through
various means.
• Prior
experience of transitioning current accounts and managing the
Knowledge
Acquisition and Knowledge Transfer from clients/ incumbent
vendors.
• Excellent
written and oral communication capabilities in English.
• Confident
and mature to handle client and stakeholder interactions.
• Good
rapport building skills, extremely methodical and organized.
• Feedback
and Coaching skills.
• Good
analytical ability.
• Good
skills of reading / learning, researching.
• Demonstrated
Customer Service Skills.
• Applicant
should be proficient with MS -Office (Word, Excel, power
Interested
candidates can reach me on (phone hidden) or mail the updated CV on
[email protected]