Position Overview
We are seeking an experienced ServiceNow HRSD Specialist with 5+ years of ServiceNow experience and strong expertise in Human Resources Service Delivery (HRSD). The ideal candidate will be responsible for designing, developing, configuring, implementing, and supporting ServiceNow HRSD solutions to improve the employee experience, streamline HR processes, and enable HR teams to deliver efficient employee services.
The candidate should have hands-on experience working across HRSD capabilities, integrations, workflows, security, and Employee Center, with a solid understanding of HR business processes and ServiceNow best practices.
Key Responsibilities
Design, configure, develop, and maintain ServiceNow HRSD solutions based on business requirements.
Implement and support HRSD capabilities, including:
HR Case and Knowledge Management
Employee Center / Employee Service Center
HR Services and HR Service Catalog
Lifecycle Events and Journey Management
Employee Relations
Workforce Administration
HR integrations and automation




Translate HR business requirements into scalable and maintainable ServiceNow solutions.
Develop and maintain workflows, Flow Designer flows, Business Rules, Client Scripts, UI Policies, Script Includes, Notifications, App engine studio.
Configure and enhance Employee Center experiences, including employee self-service, catalog items, knowledge articles, and portal functionality.
Implement appropriate HR security and data access controls to protect sensitive employee and HR information.
Design and support integrations between ServiceNow HRSD and external systems such as Oracle HCM, Active Directory, Microsoft Entra ID, identity platforms, and other enterprise applications.
Troubleshoot production issues, integration failures, data synchronization issues, and workflow exceptions.
Participate in ServiceNow upgrades, enhancements, testing, and release management activities.
Collaborate with HR stakeholders, HRIT teams, integration teams,

📌 Senior ServiceNow HRSD Developer (Bengaluru)
🏢 Ralliant
📍 Bengaluru