Position Overview

We are seeking an experienced ServiceNow HRSD Specialist with 5+ years of
ServiceNow experience and robust expertise in Human Resources Service Delivery
(HRSD). The ideal candidate will be responsible for designing, developing,
configuring, implementing, and supporting ServiceNow HRSD solutions to improve
the employee experience, streamline HR processes, and enable HR teams to deliver
efficient employee services.

The candidate should have hands-on experience working across HRSD capabilities,
integrations, workflows, security, and Employee Center, with a strong
understanding of HR business processes and ServiceNow best practices.

Key Responsibilities

* Design, configure, develop, and maintain ServiceNow HRSD solutions based on
business requirements.
* Implement and support HRSD capabilities, including:
* HR Case and Knowledge Management
* Employee Center / Employee Service Center
* HR Services and HR Service Catalog
* Lifecycle Events and Journey Management
* Employee Relations
* Workforce Administration
* HR integrations and automation




* Translate HR business requirements into scalable and maintainable ServiceNow
solutions.
* Develop and maintain workflows, Flow Designer flows, Business Rules, Client
Scripts, UI Policies, Script Includes, Notifications, App engine studio.
* Configure and enhance Employee Center experiences, including employee
self-service, catalog items, knowledge articles, and portal functionality.
* Implement appropriate HR security and data access controls to protect
sensitive employee and HR information.
* Design and support integrations between ServiceNow HRSD and external systems
such as Oracle HCM, Active Directory, Microsoft Entra ID, identity platforms,
and other enterprise applications.
* Troubleshoot production issues, integration failures, data synchronization
issues, and workflow exceptions.
* Participate in ServiceNow upgrades, enhancements, testing, and release
management activities.
* Collaborate with HR stakeho

📌 Senior ServiceNow HRSD Developer (Bengaluru)
🏢 Ralliant
📍 Bengaluru