FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our robust, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.
Job Description:
Job Description
Value Preposition:
Shaping the Future of Enterprise Master Data Management within Enterprise Data & Analytics. Lead and strengthen MDM data consumption, quality, validation, and downstream reporting processes.



Drive data integrity across Customer 360 / Reference 360 ecosystems while enabling high-quality, governed, and analytics-ready data for enterprise and regulatory consumption.
Shaping the Future of Enterprise Data & Analytics. Lead end-to-end Master Data Management (MDM) product delivery by driving requirements, governance, and data consumption frameworks. Enable trusted, high-quality data across Customer 360 and Reference 360 ecosystems, ensuring alignment with business objectives, regulatory needs, and enterprise reporting standards.
Job Details
Position Title: Process Manager – Enterprise Data & Analytics
Career Level: P4
Job Category: Assistant Vice President
Role Type: Hybrid
Job Location: Bangalore
Shift Timing: 2 pm - 11 pm
About the Team:
This role operates within the MDM Data Management – Customer 360 / Reference 360 Programme, supporting enterprise-wide data consumption and downstream reporting. The

📌 Process Manager (Bengaluru)
🏢 First Citizens India
📍 Bengaluru