Job Description
Job Description
Job Title: Process Administrator
Job Family: Human Resources
Years of Experience: 1 to 3 years
Why Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the up-to-date world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Summary:
This is an individual contributor role to deliver Hire to Retire People services according to process specifications and standard operating procedures (SOP) in compliance with defined controls. This includes executing HR operations and processes in a shared services environment. The role focusses on delivering consistent, accurate, and timely HR services to employees, managers, and HR business partners while ensuring compliance with the policies, procedures,
and service level agreements (SLA’s).
Responsibilities:
Managing HR cases and dealing with customer issues from engagement through to resolution
Process HR transactions across areas such as employee onboarding, data management, payroll inputs, leave management and exit formalities
Monitor, track and close HR service requests in line with the SLA’s
Maintain accurate and up to date employee records in HR systems
Participate in continuous improvement initiatives to enhance service delivery efficiency.
Consistently deliver high quality customer service in a professional manner with excellent attention to detail and a focus on the needs of the customer
Ensure compliance with company policies, labour laws and data protection guidelines
Collaborate with cross functional teams to resolve escalations
Qualifications:
1-3 experience of HR service delivery
Bachelor’s degree in human resources / business admi
📌 Process Administrator (Bengaluru)
🏢 Rolls-Royce
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.