Role & responsibilities

JOB DESCRIPTION TELE-CALLER (MEMBERSHIP SALES)

Department: Sales & Marketing

Reporting To: AGM/Sr. Manager Sales & Marketing

Location: Mokila, Shankarpally, Hyderabad

Job Purpose: Generate qualified membership leads through outbound and inbound calling, schedule appointments, make club tours, maintain CRM records, and contribute to membership sales by delivering an excellent customer experience.

Key Responsibilities:

- Make outbound calls to prospective members from CRM, referrals and marketing campaigns.
- To identifying High Net Worth Individuals (HNI) and elite prospects in Hyderabad to create business opportunities
- Handle inbound enquiries and explain club membership benefits.
- Qualify leads and schedule appointments/ make site tours.
- Maintain accurate CRM records and daily call reports.
- Follow up with prospects until closure or disqualification.
- Maximize sales via referrals, brand alliances, onsite events, outreach, and digital leads, while maintaining excellent member service
- Focus on increasing the member base month over month and achieving both monthly and yearly KPIs
- Additionally, the role involves ensuring all member-related issues and queries are promptly addressed and resolved to maintain high member satisfaction
- Also collecting pending payments such as Annual Maintenance Contract (AMC) dues or other outstanding amounts
- Provide excellent customer service and maintain professional telephone etiquette.
- Retaining members, when necessary,



is also a key responsibility

Candidate Profile:

- Graduate preferred.
- 3–5 years in Tele-calling/Telesales and services.
- Excellent communication in English, Telugu and Hindi.
- Robust convincing skills
- Experience in Hospitality, Real Estate, Banking, Insurance or Club Membership Sales preferred.
- Good computer and CRM skills.
- Target-oriented and ability to multitask with effective cross-functional teamwork
- Maintain healthy post-sales relationships with members
- A customer-centric approach with strong persuasion and relationship-building abilities.
- Willingness to work on weekends and public holidays, with weekly offs as per the roster.

Career Progression: Relationship Executive Relationship Manager – Membership Sales

Compensation & Benefits:

- Best-in-Industry Compensation with a Cost to Company (CTC) of up to 5 Lakhs per annum, based on the candidate's qualifications, relevant experience, and interview performance.
- Attractive Performance-Based Incentives
- Opportunities for annual performance reviews, career advancement, and internal promotions within the Membership Sales function.
- Additional employee perks as per the Company's HR policies.

Preferred Candidate Profile: Candidates residing within a 10–15 km radius of Aparna 17 North Club, Mokila (Shankarpally), Hyderabad will be given preference to ensure ease of commuting, better punctuality, and operational flexibility.

📌 Walk-in || Tele calling -Senior Executive (Hyderabad)
🏢 Aparna Constructions & Estates
📍 Hyderabad