Job Title
Senior Facility Executive - Cessna Business Park
Job Description Summary
• Daily Site Operations - Conduct Briefing to all Shift Supervisors / Janitors / Chamber Maids. Check on their availability throughout the shifts. Leaves needs to be managed and ensure no hurdles in Housekeeping operations. Conduct rounds to all common areas of the property, staircases, clubhouse, driveways, basements, lift lobbies, Food Court, PM office, all utility areas and ensure cleanliness is maintained across all these areas. Check for availability of enough stock of consumables and chemicals. Ensure safety during housekeeping activity and use appropriate signage’s during cleaning of floors. To monitor the activities in the areas of Landscaping, Pest control and ensure the quality services by all the service providers and maintain appropriate documents. Proper upkeep need to be maintained across the property.
• Waste Management needs to be monitored and no debris allowed anywhere in the campus.
All materials and equipment’s and placed in respective areas allocated and ensure the availability at all times.
• Closing of Helpdesk Logged Calls -Complaints / Requests: Timely closure of all Complaints and Requests logged by Clients through Apna complex/ telephone and internally logged by PM services team to be tracked and closed as per SOP and Flow Chart provided. Daily Helpdesk report to be obtained from Helpdesk and report to PM for compiling daily report.
• Management of all Sub-Vendors under Soft Services: Ensure all Services as per Scope / SLA are complied by Sub-Vendors, Viz: HK, Waste Management, Pest Control & Landscaping. Vendor Evaluation process need to be conducted for the above service vendor and document need to be maintained at site. Monthly performance need to be evaluated and scoring need to be done accordingly. the improvement area shall be mentioned and the final score document need to be duly signed by both the parties. Month on month score need to be tracked and