JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Urgent Hiring Requirement
Designation: Guest Service Ambassador
First Impressions: Act as the primary point of contact, warmly greeting guests, employees, and VIPs upon arrival.
Reception & Administration: Manage check-ins/check-outs, coordinate visitor logistics, issue badges, and maintain immaculate presentation of the reception area.
Inquiries & Communication: Handle incoming calls, respond to emails, and provide accurate information regarding facility services, local transport, and events.
Guest Relations:



Actively listen to guest feedback, resolve complaints professionally, and document preferences to ensure personalized service.
Essential Requirements
Education: Any Graduate
Experience: 1 to 2+ years in customer service, hospitality, or client-facing roles.
Soft Skills: Outstanding interpersonal communication, conflict resolution abilities, and a high-energy, empathetic, and upbeat attitude.
Technical Skills: Proficiency with computers and property management systems (e.g., Opera) or ticketing software.
Key Responsibilities & Skills:
Ticket assignment and management
REWS Portal operations
FOE (Facility Operations & Engineering) coordination
Guest service delivery
Work Arrangements:
Shift: 8:00 AM to 5:00 PM
Schedule: 6 days per week
Location:
In office –Chennai, TN
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We

📌 Guest Service Ambassador (Chennai)
🏢 JLL
📍 Chennai